Effective Date: August 1, 2026
Last Updated: June 17, 2026
FreshThink LLC ("Company," "we," "us," or "our") operates DayClose Legal ("the Service"). This Privacy Policy explains how we collect, use, store, and protect information when you use our Service. We understand that attorneys using DayClose Legal handle sensitive confidential client information. This Privacy Policy is designed to give you complete transparency about our data practices so you can make informed decisions about using the Service in your legal practice.
2.1 Account Information: Name, email address, firm name, bar number, billing rate, and payment information collected during registration.
2.2 Voice Captures: Audio recordings made through the Service. These are transmitted to OpenAI Whisper for transcription and then processed by Anthropic Claude for matter matching and billing narrative generation. Audio files are deleted from third party processors upon completion of transcription. Transcripts are retained as described in Section 5.
2.3 Document Captures: Images of documents photographed through the Service. These are processed by Claude Vision AI for text extraction and entity recognition. Images are processed and then retained as described in Section 5.
2.4 Matter and Billing Data: Matter names, client names, billing entries, time records, and related information you enter or that is generated through the Service.
2.5 Usage Data: Information about how you use the Service including feature usage, session duration, and error reports. This data is used to improve the Service and diagnose technical issues.
2.6 Device Information: Device type, operating system version, and app version collected for compatibility and support purposes.
3.1 Providing the Service: We use your information to operate DayClose Legal including processing voice captures, generating billing suggestions, and maintaining your billing records.
3.2 AI Processing: Voice transcripts and document content are processed through Anthropic Claude API for matter matching and billing narrative generation. This processing is performed under strict data handling agreements with Anthropic. Your data is processed to provide you with AI suggestions and is not used to train Anthropic's models.
3.3 Service Improvement: Aggregated and anonymized usage data may be used to improve the Service. Individual client matter content is never used for this purpose without explicit consent.
3.4 Communications: We use your email address to send service notifications, billing receipts, and product updates. You may opt out of marketing communications at any time.
3.5 AI Model Training: We do not use your client matter data, voice captures, billing entries, or any content associated with your clients to train, fine-tune, or evaluate AI models without your explicit written consent. This setting defaults to off at the firm level and must be affirmatively enabled by the firm administrator with full disclosure of what data will be used.
We do not sell your personal information or your clients' information to third parties. We share information only in the following circumstances:
4.1 Service Providers: We share information with trusted service providers who help us operate the Service: OpenAI for voice transcription via Whisper API; Anthropic for AI processing via Claude API; Microsoft Azure for cloud infrastructure and data storage in Azure US West 2 region; Auth0 for authentication services; Stripe for payment processing where payment card information is handled directly by Stripe and never stored on our servers.
4.2 Legal Requirements: We may disclose information if required by law, court order, or government authority. We will notify you of such requests to the extent permitted by law.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5.1 Active Accounts: We retain your account information and billing data for the duration of your subscription and for a period of 7 years following account termination to comply with legal and professional record retention requirements applicable to legal billing records.
5.2 Voice Recordings: Raw audio files are deleted from our servers within 30 days of transcription completion. Transcripts derived from voice recordings are retained as billing record components subject to the retention period in 5.1.
5.3 Audit Logs: Audit logs recording all create, update, and delete operations are retained for the full matter lifetime and never less than 7 years after matter close. Audit logs are insert-only and cannot be modified or deleted.
5.4 Deletion Requests: You may request deletion of your account and associated data by contacting privacy@daycloselegal.com. We will process deletion requests within 30 days subject to our legal retention obligations. Data required to be retained under applicable law or professional conduct rules will be retained for the required period before deletion.
We implement industry-standard security measures to protect your information: all data transmitted between your device and our servers is encrypted using TLS 1.3; data at rest is encrypted using AES-256 encryption; database access is controlled by row-level security ensuring each law firm can only access its own data; no cross-tenant data access is possible at any layer of the system; authentication is managed through Auth0 with support for multi-factor authentication; AI processing jobs run in isolated ephemeral environments; our infrastructure is hosted on Microsoft Azure with SOC 2 Type II certification.
7.1 We recognize that information entered into DayClose Legal may include attorney-client privileged communications and confidential client information.
7.2 Our data architecture is designed to protect client confidentiality. Each law firm's data is isolated at the database level using row-level security. No attorney can access another firm's client data.
7.3 Ethical wall protections are enforced at the database, API, and AI context levels. Matters subject to ethical wall restrictions are excluded from AI processing contexts automatically.
7.4 We do not access the content of your billing entries, matter notes, or voice captures except as necessary to provide the Service or as required by law.
If you are a California resident you have the following rights under the California Consumer Privacy Act:
Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions including our legal retention obligations.
Right to Opt Out: We do not sell personal information. There is nothing to opt out of.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights contact privacy@daycloselegal.com.
The Service is intended for licensed legal professionals and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Material changes will be communicated by email to your registered address at least 30 days before taking effect. The current version of this policy is always available at daycloselegal.com/privacy.
FreshThink LLC -- DayClose Legal -- privacy@daycloselegal.com -- daycloselegal.com